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How WaveTix works

The short version: real scannable tickets, transfer in a tap, and — when an organizer offers it — the ride there in the same order.

Where are my tickets?

Signed in, they live in your wallet. Every ticket is a live QR code you show at the door. If you checked out as a guest, your tickets are in the confirmation email and on the order status page linked there — create an account with that same email to pull them into a wallet.

Can I buy without an account?

Yes. Guest checkout only needs your email — your tickets and a QR code are emailed to you, and the order page updates the moment payment clears. You can claim them into an account later by signing in with the same email.

How do I send a ticket to a friend?

Open the ticket in your wallet and choose Transfer. Enter their email and they get a link to claim it. Once they accept, the ticket moves to them and your old QR stops working — so there's never a double-scan at the gate.

What's your refund policy?

Refunds are set by each event’s organizer. If an event is canceled, eligible orders are refunded to the original payment method. You can request a refund from your order page; see WaveTix policies for the full details.

What is "book the ride there"?

For events that offer it, you can add a Wave ride timed to doors-open right from checkout — one order for your ticket and your ride. It's the thing no other ticketing platform does.

The QR won't scan at the gate.

Make your screen bright and hold steady — gate staff scan the code directly. If your ticket uses rotating codes, keep the wallet page open so it refreshes; a screenshot won't work. Still stuck? Find event staff at the entrance.